Your Privacy Is Our Priority
Every piece of your information on the rn777 platform is protected through SSL encryption technology. This policy explains in detail how your information is used and stored.
1. Introduction & Scope
rn777 places the highest importance on the privacy of players in Bangladesh. This Privacy Policy ("Policy") explains how the rn777 platform — available at rn777.mom — collects, uses, processes, and stores your personal information. This Policy applies to all users who visit our website, register an account, or use any of our services.
By using our services, you will be considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our platform and contact us.
Who This Policy Applies To
This Privacy Policy applies to the following individuals:
- Anyone visiting the rn777 website
- Registered account members on rn777
- Individuals who contact our support team
- Individuals who use any of our services or offers
2. What Information We Collect
rn777 collects various types of information to provide you with the best service. The categories of information collected are described in detail below.
Identity Information
During account registration, we collect the following information from you:
- Full name
- Date of birth (for age verification)
- Mobile phone number
- Email address (where applicable)
- Password (stored in encrypted form)
Financial Information
For processing transactions, we collect:
- Mobile banking numbers (bKash, Nagad, Rocket, Upay)
- Transaction history and amounts
- Deposit and withdrawal records
- Payment verification details
Note: We do not store any card numbers or full bank account details.
Usage Information
To improve your experience, we collect:
- Gaming history and patterns
- Time spent on the site and visit patterns
- Details of bonuses and promotions used
- Preferred game categories
- Records of contacts with support
Technical Information
Automatically collected information:
- IP address
- Browser and device type
- Operating system
- Cookie and session data
- Referral URL
- Site usage logs
3. How Your Information Is Used
rn777 uses collected information only for lawful and specific purposes. We never use your information for unnecessary or unauthorised purposes.
3.1 Service Delivery & Operations
Your information is used:
- To create, verify, and manage your account
- To process deposit and withdrawal transactions
- To provide bonuses and promotional offers
- To deliver gaming services without interruption
- To manage the VIP membership programme
3.2 Security & Fraud Prevention
Information is used to keep our platform and your account secure:
- To detect suspicious transactions and activity
- To prevent unauthorised access to accounts
- To prevent fraudulent and deceptive activity
- To ensure age verification (users aged 21+ only)
3.3 Customer Service & Communication
Information is used to improve service quality:
- To provide 24/7 live chat and email support
- To assist with resolving technical issues
- To send important account-related notifications
- To keep you informed about changes to services
3.4 Analysis & Development
To improve the quality of the platform and user experience:
- To analyse and improve the user experience
- To manage new games and features
- To monitor platform performance
- To manage responsible gaming programmes
4. Information Storage & Security
rn777 uses the latest technology and processes to ensure the security of your information. Our security measures are multi-layered and continuously updated.
4.1 Encryption Technology
rn777 uses SSL (Secure Socket Layer) encryption technology to keep your information fully secure during transmission and receipt. As a result, your personal and financial information remains inaccessible to third parties. Passwords are always stored using strong hashing algorithms and never in plain readable form.
4.2 Data Storage
Your information is stored on secure servers. We retain data only for as long as it is necessary — or as long as required to meet legal or regulatory obligations. Even after an account is closed, certain information may be retained in accordance with applicable regulations.
4.3 Internal Access Controls
Only employees who need your information for their work can access it. All employees operate under strict confidentiality agreements and receive data protection training. A complete log of internal access is maintained.
5. Sharing Information with Third Parties
rn777 never sells or rents your personal information. However, in specific circumstances and to a limited extent, information may be shared with third parties.
5.1 Service Provider Partners
Trusted third parties are engaged to help operate our services. These partners may use information only for the purpose of providing specific services and operate under strict confidentiality agreements. Necessary information is shared with bKash, Nagad, Rocket, and Upay for payment processing.
5.2 Legal Obligations
We may be required to disclose information in the following circumstances:
- On the basis of a valid court order or government directive
- To assist in investigations into fraud and money laundering
- When necessary to protect our legal rights or those of users
- In emergency situations to protect the life or property of a third party
5.3 What We Never Do
- We do not sell your information to third parties for marketing or advertising purposes
- We do not share your information with any unnecessary parties
- We do not make major changes without informing you before sharing your information
6. Cookies & Tracking Technology
The rn777 website uses cookies and similar technologies to improve your browsing experience.
Essential Cookies
These are essential for the basic functioning of the website. They are used to maintain login sessions, ensure security, and remember your preferred language. They cannot be disabled.
Analytics Cookies
These help monitor and analyse website usage. This information is used to improve the performance of our platform. They can be disabled.
Functional Cookies
These help remember your preferences and settings, such as your preferred language or theme. They make your experience more personalised.
Managing Cookies
You can control cookies through your browser settings. However, disabling essential cookies may cause some important website functions to not work properly. Contact our support team for any questions about cookies.
7. Your Rights
As an account holder at rn777, you have certain rights over your personal information. We respect these rights and help you exercise them.
7.1 Right to Access Information
You can request a copy of your personal information held by us at any time. Upon receiving this request, we will provide the information to you within a reasonable time.
7.2 Right to Correct Information
If any of your information is incorrect or incomplete, you can request a correction through our support team. Keeping your information accurate is also important for your security.
7.3 Right to Delete Information
In certain circumstances you may request that your information be deleted. However, in cases of legal obligations, ongoing investigations, or incomplete transactions, it may not be possible to fulfil this request in full.
7.4 Right to Restrict Processing
You may request to limit the use of your information for specific purposes. We always respect requests to opt out of marketing communications.
8. Protection of Minors
rn777 firmly believes that online gaming is for adults only. Our services are available to users aged 21 and above only.
Participation by Minors Is Prohibited
We do not knowingly collect any information from individuals under the age of 21. An age verification process is followed at the time of account registration. If we become aware that a minor is using our platform, that account will be closed immediately and the associated information will be deleted.
If you suspect that a minor you know is using rn777, please contact our support team immediately.
9. Policy Changes and Updates
rn777 reserves the right to update this privacy policy from time to time. We will notify you of any significant changes.
Notification of Changes
If any significant changes are made to this policy, we will clearly announce them on the website. The date of the update will always be noted at the top of the page. You are advised to visit this page regularly so that you remain familiar with the latest policy.
Consent After Changes
If you continue to use our platform after the updated policy has been published, it will be assumed that you have agreed to the revised terms. If you have any objection, please stop using the platform and contact us.
10. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, our dedicated support team is always ready to assist.
Live Chat Support: Available 24 hours, 7 days a week — in Bengali and English
Email: [email protected]
Service Language: Bengali and English
We try to respond to all privacy-related requests as quickly as possible. For more information, visit our FAQ page or visit the About Us page.